Legal Disclaimer
Effective Date: January 20, 2025
The information provided by WhatHoroscope.com ("the Platform") is for general informational purposes only. While we strive to ensure the accuracy and reliability of the content available on our Platform, we make no warranties, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of the information, services, or related graphics for any purpose. Any reliance you place on such information is strictly at your own risk.
By using this Platform, you agree to hold WhatHoroscope.com, its affiliates, and employees harmless from any liability or claims arising from your use of our services, including, but not limited to, decisions made based on astrological predictions or related content.
All services, including astrological readings, are provided "as is" without warranties of any kind, either express or implied, including, but not limited to, fitness for a particular purpose or merchantability. WhatHoroscope.com does not guarantee the accuracy of astrological predictions and is not responsible for the outcomes of any actions taken based on such advice.
Privacy Policy
Effective Date: January 20, 2025
This Privacy Policy applies to all websites, mobile applications, and other digital platforms operated by WhatHoroscope.com ("we," "our," or "us"). It outlines how we collect, use, store, disclose, and process information about you when you use our Platform.
1. Information We Collect
We may collect the following types of information:
A. Information You Provide Directly:
- Personal details such as your name, email address, username, password, phone number, birth date, time of birth, gender, and payment information (if applicable).
- Information submitted through forms, surveys, or promotional activities.
- Communication preferences and marketing consents.
- Customer service interactions and support tickets.
B. Information Collected Automatically:
- Device information (e.g., IP address, browser type, device identifier, operating system, geolocation).
- Usage data (e.g., time spent on the Platform, pages visited, interactions, click patterns).
- Log files and analytics data.
- Referral sources and campaign tracking information.
C. Information From Third Parties:
- Data from social networking sites (SNS) if you connect your account to platforms like Facebook or Google.
- Information from partners for analytics or marketing purposes.
- Data from payment processors and fraud prevention services.
- Public databases and identity verification services.
2. How We Use Your Information
We use your information to:
- Deliver our services and offerings, including personalized horoscope readings.
- Personalize your experience based on preferences and astrological profile.
- Process payments and manage your account and subscriptions.
- Communicate with you, including sending promotional materials (if consented).
- Improve and optimize the functionality of our Platform.
- Ensure legal and regulatory compliance.
- Prevent fraud and ensure platform security.
- Conduct analytics and research to improve our services.
- Provide customer support and respond to inquiries.
3. Legal Basis for Processing (GDPR Compliance)
Under GDPR, we process your personal data based on the following legal grounds:
- Consent: When you provide explicit consent for marketing communications or optional features.
- Contract Performance: To fulfill our services agreement with you.
- Legitimate Interest: For analytics, fraud prevention, and platform improvement.
- Legal Obligation: To comply with applicable laws and regulations.
4. Data Retention
We retain your personal information for the following periods:
- Account Data: Until account deletion or 3 years after last activity.
- Transaction Records: 7 years for tax and legal compliance.
- Marketing Data: Until consent is withdrawn or as required by law.
- Analytics Data: Anonymized after 24 months.
- Support Communications: 3 years after resolution.
5. Information Sharing
We may share your information with:
Service Providers: For payment processing, analytics, customer support, and infrastructure services.
Affiliates: To provide seamless services across affiliated entities.
Legal Authorities: When required to comply with legal obligations, court orders, or regulatory requirements.
Other Users: When you opt to share details publicly on forums or blogs (with your consent).
Business Transfers: In case of merger, acquisition, or sale of assets (with appropriate safeguards).
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of sensitive data in transit and at rest.
- Regular security assessments and updates.
- Access controls and authentication measures.
- Staff training on data protection practices.
However, no platform can guarantee 100% security. You are advised to keep your login credentials confidential and report any security concerns immediately.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
For EU/EEA Users (GDPR):
- Access: Request details of your personal data.
- Rectification: Update inaccurate information.
- Erasure: Request deletion of your personal data ("right to be forgotten").
- Restriction: Limit how we process your data.
- Portability: Receive your data in a structured format.
- Object: Opt-out of certain processing activities.
- Withdraw Consent: Revoke consent for marketing or optional processing.
For California Users (CCPA):
- Know: What personal information we collect and how it's used.
- Delete: Request deletion of personal information.
- Opt-Out: Refuse the sale of personal information (we don't sell data).
- Non-Discrimination: Equal service regardless of privacy choices.
To exercise these rights, contact us at hiya@whathoroscope.com with proof of identity.
8. Children's Privacy
Our services are not intended for individuals under 16 (or 13 in some jurisdictions). We do not knowingly collect data from children without verifiable parental consent. If we discover we have collected such information, we will delete it promptly.
Parents may contact us to:
- Review their child's information
- Request deletion of data
- Refuse further collection or use
9. International Data Transfers
If you access our Platform from outside India, your data may be transferred to and stored in India or other jurisdictions with different data protection laws. We ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) for EU transfers
- Adequacy decisions where applicable
- Other legally recognized transfer mechanisms
10. Updates to the Privacy Policy
We may revise this Privacy Policy periodically to reflect:
- Changes in our services or business practices
- Legal or regulatory requirements
- Industry best practices
Material changes will be communicated through:
- Email notification to registered users
- Prominent notice on our Platform
- Updated "Effective Date" at the top of this policy
Continued use of the Platform after updates signifies acceptance of the revised policy.
11. Governing Law
This Privacy Policy and any disputes arising out of or related to it shall be governed by and construed in accordance with the laws of India. Any disputes, claims, or controversies arising under or in relation to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in State of Telangana, India.
12. Contact Us
For privacy-related questions, concerns, or to exercise your rights:
Email: hiya@whathoroscope.com
Subject Line: Privacy Inquiry
Response Time: Within 30 days for rights requests
Data Protection Officer: For EU users, contact our DPO at privacy@whathoroscope.com
